Frequently Asked Questions

You get one year free domain name registration. It’s only $8.95/year after the first year.

Yes, our Web hosting customers get free 24/7 phone and email support. We're here to answer your questions around the clock, 365 days a year.

You can begin building your Web site as soon as you get an email from ValueWeb that includes your login information for the control panel. However, there is a waiting period for your account to be fully active and accessible to the public because it takes 48-72 hours for the information to propagate through out the Internet.

The hosting platform for ValueWeb is Linux. Linux is the most popular operating system in the Web hosting industry. As an open source system, it’s not only affordable and easy to use, it’s also reliable and secure. That’s why we chose it as the operating system for ValueWeb’s SalesBooster plan.

The main difference among operating systems is the software they support. Linux supports:

• MySQL database
• FrontPage Extensions
• PHP
• Perl
• C++
• Tcl
• Python

It also allows remote access via secure shell accounts. A Linux Web hosting plan is perfectly compatible with files from just about any computer, so you can seamlessly design and launch your Web site to a Linux-based Web hosting plan from your Windows or Mac computer.

If you need to cancel your plan for any reason, just call us at 1-866-671-1413, and our representatives will take care of it for you.

If you cancel your service within the first 30 days, we will give you your refund in the method you paid with. Please note that every time we register a domain name for a customer, we must pay for that domain name with the registry that manages it. Because we cannot cancel a domain name registration, you will be charged for the domain name you registered, and you keep the name.

The SalesBooster plan includes 24/7 access to an FTP server.

Here’s what’s included in the plan:

• Unlimited MySQL databases (up to 50 MB each)
• phpMyAdmin
• Frontpage extensions
• Your own cgi-bin
• PHP (cgi based) versions 4 and 5
• Perl
• C++
• Gcc
• TCL
• Python

Additionally, you can install nearly any software that does not require root access.

Your GetFound business listing will be live immediately on Target.net. However, each directory has its own process for reviewing and posting business listings, so it may take longer for your listing to be live. Check with individual directories to learn more about their policies.

Our email spam filter has a 99% success rate in identifying true spam. But, in the event of a false-positive, you can easily retrieve your message in the email settings section of your control panel.

We record 99.99% network uptime for our Web hosting and email. We also have 24/7 active monitoring by a system administrator for early detection and prevention of issues that could cause down time.

We take data security very seriously that’s why your data is protected by:

• Firewalls
• 24/7 live system monitoring
• Antivirus software

ValueWeb first opened its doors in 1996 and has over a decade of experience providing reliable, affordable Web hosting.

Yes, you can keep your domain name registered with another company and change the domain name server (DNS) settings to point to your SalesBooster plan. After you place your order, just go into your domain name control panel and change your DNS to the new address. More questions? Just contact our sales team at 1-866-671-1413 or email address.